Make a complaint about our privacy process
If you believe we haven’t respected your privacy, you can make a complaint.
Make a complaint to us
If you believe we haven't respected your privacy under our Code of Rights, you can contact us to make a complaint.
Read the Code of ACC Claimants' Rights (PDF 19 KB)
Make a complaint to our Privacy Officer
You can also complain under the Privacy Principles and Privacy Rules. Contact our Privacy Officer.
The Privacy Officer
Accident Compensation Corporation
PO Box 242
Wellington 6011
Email privacy.officer@acc.co.nz
Phone 0800 650 222
Information Privacy Principles
Health Information Privacy Code
Make a complaint to the Privacy Commissioner
You have the right to complain through the Office of the Privacy Commissioner.
Last published: 15 January 2024